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Food APP Highest-profile Target at Consumer Gala
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  • //english.dbw.cn  2016-03-16 16:22:56
     

    Some restaurants on food-ordering platform Ele.me post false pictures of their sanitary conditions. [Photo: 21cn.com]

    China's annual Consumer Rights Day TV show, aired on Tuesday evening, targetted online food delivery apps, fake online sales, and dodgy false teeth.

    The China Central Television show is similar to CBS network's "60 Minutes" in the United States, or Watchdog in the UK.

    First under the spotlight, the food-ordering platform Ele.me which was accused of partnering with unlicensed restaurants, mostly home kitchens, with poor sanitary conditions.

    The website also allegedly allowed restaurants to post false pictures and addresses which could mislead customers.

    Ele.me is backed by firms such as Tencent Holdings Ltd and JD.com Inc.

    The company has issued a statement on its official microblog, promising to take the issue seriously and remove the offending restaurants from its platform.

    In another report, Cheyipai, the country's biggest online used-car trading platform, was accused of cheating used-car sellers by tampering with price quotations from buyers, creating a price difference of up to 20,000 yuan, to the benefit of the platform and its dealership partners.

    Cheyipai has so far not commented on the claims.

    Online used-car trading platforms accounted for more than a million sales last year, or 10 percent of the overall used car market.

    The annual "3.15" investigative special also targeted the practice of creating fake online sales to improve a vendor's standing in the Taobao online marketplace.

    CCTV also featured concerns that personal information could be stolen within minutes, when people log into free Wi-Fi hotspots.

    Earlier, China Central Television revealed that e-commerce websites, car sales and mobile phones were the top areas for consumer complaints.

    Author:    Source:CRI    Editor:Yang Fan

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